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Web Application

Module

Web Application

The primary interface for coordinators, managers and back office teams. Customizable, real-time and browser-based.

Features

Customizable Grid Layout

Your workspace, your way. Every user configures their own layout — resize, reorder and show or hide panels to match their workflow. The interface adapts to the person, not the other way around.

Geo Map View

Your entire field operation — visible on a map. Live geographic view of engineer locations, customer sites and ongoing jobs. Spatial awareness of the full operation at a glance.

01

Multi-module Navigation

All 15+ modules — one unified interface. Switch between booking, incidents, analytics and reporting without losing context. Everything accessible from a single browser tab.

02

Role-based Interface

Each user sees what they need — nothing more. The interface adapts automatically to the logged-in user's role. Coordinators, engineers, managers and accounting each get a tailored experience.

03

Real-time Updates

Data updates the moment it changes. When an engineer submits a report or a ticket is escalated, coordinators and managers see it immediately. No refreshing, no delays.

04

Notification Center

All alerts in one place. New bookings, ticket escalations, report approvals and system messages aggregated in a centralized notification center. Nothing missed, nothing buried.

05

Saved Layouts

Switch between task modes in one click. Save multiple layout configurations — a dispatch layout for busy mornings, an analytics layout for end-of-week reviews. Context switching made instant.

06

Browser-based

No installation. No IT involvement. iqpdb™ runs in any modern browser — Chrome, Edge, Firefox, Safari. Access from any device, anywhere. Updates deploy instantly without user action.

Who uses it

Primary user — dispatch, scheduling, report review
Ticket management, escalations, customer communication
Analytics, KPI monitoring, team oversight
Quotations, invoices, financial reporting
Inbound call handling, ticket creation, remedy search

Connected Modules