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Web Application

Module

Web Application

The primary interface for coordinators, managers and back-office teams. Customizable, real-time and browser-based.

The control center for everyone who runs the service operation from a desk. Configurable per user, real-time across the team, and reachable from any modern browser — without IT involvement.

Open a browser
No install, no IT ticket, any device
Your workspace
Layout that fits each role and task
One operation
Bookings, incidents, analytics in one tab
Real-time team
Every change visible the moment it happens
Nothing missed
Alerts and approvals in one feed
See it on a map
The whole operation, geographically
One workspace for the whole operation
The back office runs from a single browser tab.

Business outcomes​

No
IT installation
Any modern browser. Any device. Updates deploy without anyone clicking anything.
Personal
workspace per user
Each role gets the layout that fits the work — coordinator, manager, accounting, hotline.
Real-time
across the team
Every change visible the moment it happens — no refresh, no stale state.
One
place for everything
Bookings, incidents, analytics, accounting — one browser tab, one mental model.

Features​

Your Workspace, Your Way

Each user builds the layout that fits the work. Resize, reorder and show or hide panels — the interface adapts to the person, not the other way around.

See It on a Map

The whole operation, geographically. Live engineer locations, customer sites and ongoing jobs — spatial awareness of the full operation at a glance.

One Tab, One Operation

Switch between modules without losing context. Bookings, incidents, analytics and reporting in a single browser tab — one place, one mental model.

Built Around Your Role

Each user sees what they need — nothing more. Coordinators, engineers, managers and accounting each get a tailored experience automatically.

Real-time Updates

Data updates the moment it changes. A submitted report or an escalated ticket appears across the team immediately — no refresh, no delay.

Nothing Gets Missed

All alerts in one place. New bookings, escalations, approvals and system messages aggregated in a centralized notification feed.

Switch Modes Instantly

Save layouts for different tasks. A dispatch layout for the morning, an analytics layout for end-of-week review — context switching takes one click.

Browser-based

No installation. No IT involvement. Runs in any modern browser — access from any device, anywhere. Updates deploy without user action.

Legacy desktop tools vs. iqpdb web app​

Legacy desktop tools
  • Installations, patches and IT tickets to log in
  • Stale screens until someone hits refresh
  • Different tools for booking, billing, reporting
  • Same layout forced on every user
With iqpdb™
  • Browser-based — no installs, instant updates
  • Live data, always current
  • One workspace for the whole operation
  • Personal layout per role and per task

Who uses it​

Local Service Coordinator
Primary user — dispatch, scheduling, report review
Backoffice Support
Ticket management, escalations, customer communication
Service Manager
Analytics, KPI monitoring, team oversight
Accounting
Quotations, invoices, financial reporting
Hotline Support
Inbound call handling, ticket creation, remedy search

Connected Modules​