iqpdb™ was not designed in a boardroom. It was built inside a real industrial service organization — and shaped by the people who used it every day.
iqpdb™ was born out of a real operational need. JAMCON™ Industrial Services Serbia was responsible for managing Panasonic's field service operations across Europe — coordinating engineers, managing incidents, producing reports and keeping customers informed.
The existing tools weren't built for this. Spreadsheets broke. Emails got lost. Knowledge walked out the door when engineers retired. Reports took hours to produce manually.
So we built iqpdb™. Not as a generic FSM platform, but as a precise tool for industrial manufacturers who demand traceability, global coordination and real knowledge management.
Today, iqpdb™ manages the full service lifecycle for complex industrial machinery — across multiple territories, currencies and languages — with 15+ integrated modules and LISA™, our on-premise AI companion.
Read the Full Storyiqpdb™ is a product of JAMCON™ Industrial Services Serbia D.O.O. — an industrial services company with deep roots in field service operations for global manufacturing organizations.
JAMCON™ brings together operational expertise, software development and a long-term commitment to improving how industrial service organizations work.
Visit JAMCON™ →Every feature in iqpdb™ exists because a real service operation needed it.
Designed for environments where downtime has real consequences.
On-premise deployment options. Your data stays in your network.
We don't just sell software — we help you run a better service operation.
Whether you want a demo, have a specific question or just want to explore if iqpdb™ is the right fit — we're happy to talk.