One System
Total Service Control
iqpdb™ centralizes every process of a globally operating service organization — from dispatch and incident management to analytics and AI-assisted troubleshooting.
Trusted by Panasonic and global industrial manufacturers.
See iqpdb™ in Action
A quick overview of how iqpdb™ works for global field service organizations.
What iqpdb™ Solves
Built for manufacturers of complex industrial machinery who demand precision, traceability and global scale.
Global Service Coordination
Manage dispatch, scheduling and resource allocation across time zones and territories from a single platform.
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Audit-Ready Traceability
Every service action, report and escalation is logged, traceable and ready for quality audits at any time.
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Incident & Escalation Management
Resolve issues faster with structured escalation paths, global remedy access and collaborative ticketing.
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Field Service Analytics
Drag-and-drop pivot analytics across all modules. Build KPI dashboards without writing a single query.
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Service Report Standardization
Automated report generation with pre-filled data, overtime calculation and digital customer signatures.
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Industrial Knowledge Management
Centralize remedies, solutions and lessons learned. Let LISA™, our AI companion, surface answers instantly.
Learn more →Built for Your Industry
iqpdb™ adapts to the standards, workflows and compliance requirements of demanding industrial sectors.
Meet LISA™
Little Intelligent Service Assistant. LISA is your iqpdb™ database companion — trained on your own data: service reports, remedy system, ticket history, user manuals and release notes.
Ask questions in plain language. Get answers drawn from your organization's collective experience. Translate tickets instantly. Summarize cases. Surface similar incidents globally.
All data stays within your own network. No external API calls.
Learn About LISA™Ready to transform your field service?
See how iqpdb™ can centralize, automate and elevate your service organization.